Pac-12 Networks Support

My Pac-12 Now Android App Keeps Crashing

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My Pac-12 Now Android App Keeps Crashing

First, please check Google Play for Android to make sure you have the latest version of the Pac-12 Now app. Having the latest version will ensure the best possible experience.

If the update does not solve your issue, there are a few simple steps you can perform to fix crashing issues with the Pac-12 Now app for Android.

  1. Open Android "Settings"
  2. Scroll down and select "Application Manager"
  3. Under "Downloaded" scroll down to select "Pac-12 Now"
  4. Select "Clear Cache", then select "Clear Data"
  5. In most cases, your app will be able to load now without issue. It's worth noting that if you were previously logged in to the app you'll have to log back in at this point.

Depending on the Android version you're using, or even who manufactured your phone, these steps might vary slightly.

If you can't find or access the "Application Manager," try "Apps" or feel free to contact our support team via the "submit a request" option in the top right at support.pac-12.com

Have more questions? Submit a request

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